Delays in some shipments
Dear customers,
After an unplanned break of two months, we continue to work. Pay attention to our announcement intended for customers who have pending order; it is specifically about refurbishing devices Controller ONE, VRX-2000 and some VCI-380 controllers and PMC mixers from Outlet / Discount Store.
According to the information from our service dpt. these specific orders are very delayed due to a shortage of key spare parts intended for refurbishing ordered Vestax products from Outlet / Discount and for reasons of capacity (the current delay is more than two months on the reception). It is necessary to take into account the fact that the Vestax Japan brand went bankrupt 11 years ago and some specific parts are becoming increasingly difficult to find.
We continuously provide special discounts for these delayed orders (we will inform you about this by mail during April). We ask for patience and apologize for the big delay. We ask for maximum patience, we understand that it takes an inordinate amount of time but pls. consider all the circumstances and also the fact that this year marks 11 years since the bankruptcy of Vestax Japan Corporation (in 2014) and original Japanese spare parts and new knowledge are very difficult to obtain. We are trying to do our best for it.
Updates at November 9th
We have taken a huge step forward! We ship most delayed shipments gradually from July 10 to October 30 (small parts - shipment up to max. 1 kg weight) and in the 2nd wave from October 30 to November 30 (mid.parts - shipment up to max. 2 kg weight). 3rd wave from December 15 to January 30, 2026 (large shipment up to 5 kg or more weight).
Note: overweight shipments must go through customs and the approval process to export from the country. You will receive tracking numbers by registered mail once the shipment has cleared customs successfully.
If you haven't placed your order yet, pls. remind us by simply writing - send only your order number and name.
Updates at January 5th, 2026
Please note that the 3rd wave of shipments will be postponed to end of January - February 2026 due to temporarily insolvency. This concerns the originally planned 3rd wave (large shipment up to 5 kg or more weight). New date from January 20 to February 25, 2026.
Note: overweight shipments must go through customs and the approval process to export from the country. You will receive tracking numbers by registered mail once the shipment has cleared customs successfully.
Updates at February 25th, 2026
Most shippments 3rd wave (large shipment up to 5 kg or more weight) ready to pickup by carrier during March - are transferred to the dispatch customs office. Note: overweight shipments must go through customs and the approval process to export from the country.
Shipments over 10 kg will be shipped during April ~ May. You will receive tracking numbers by registered mail after successful completion of export documentation. All shipments are sent via international shipping as DAP.
Delays in some shipments
Dear customers,
After an unplanned break of two months, we continue to work. Pay attention to our announcement intended for customers who have pending order; it is specifically about refurbishing devices Controller ONE, VRX-2000 and some VCI-380 controllers and PMC mixers from Outlet / Discount Store.
According to the information from our service dpt. these specific orders are very delayed due to a shortage of key spare parts intended for refurbishing ordered Vestax products from Outlet / Discount and for reasons of capacity (the current delay is more than two months on the reception). It is necessary to take into account the fact that the Vestax Japan brand went bankrupt 11 years ago and some specific parts are becoming increasingly difficult to find.
We continuously provide special discounts for these delayed orders (we will inform you about this by mail during April). We ask for patience and apologize for the big delay. We ask for maximum patience, we understand that it takes an inordinate amount of time but pls. consider all the circumstances and also the fact that this year marks 11 years since the bankruptcy of Vestax Japan Corporation (in 2014) and original Japanese spare parts and new knowledge are very difficult to obtain. We are trying to do our best for it.
Updates at November 9th
We have taken a huge step forward! We ship most delayed shipments gradually from July 10 to October 30 (small parts - shipment up to max. 1 kg weight) and in the 2nd wave from October 30 to November 30 (mid.parts - shipment up to max. 2 kg weight). 3rd wave from December 15 to January 30, 2026 (large shipment up to 5 kg or more weight).
Note: overweight shipments must go through customs and the approval process to export from the country. You will receive tracking numbers by registered mail once the shipment has cleared customs successfully.
If you haven't placed your order yet, pls. remind us by simply writing - send only your order number and name.
Updates at January 5th, 2026
Please note that the 3rd wave of shipments will be postponed to end of January - February 2026 due to temporarily insolvency. This concerns the originally planned 3rd wave (large shipment up to 5 kg or more weight). New date from January 20 to February 25, 2026.
Note: overweight shipments must go through customs and the approval process to export from the country. You will receive tracking numbers by registered mail once the shipment has cleared customs successfully.
Updates at February 25th, 2026
Most shippments 3rd wave (large shipment up to 5 kg or more weight) ready to pickup by carrier during March - are transferred to the dispatch customs office. Note: overweight shipments must go through customs and the approval process to export from the country.
Shipments over 10 kg will be shipped during April ~ May. You will receive tracking numbers by registered mail after successful completion of export documentation. All shipments are sent via international shipping as DAP.