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Contacts

Before contacting us, please look at the most frequently asked questions all customers. It is likely that you will find the answer to your question in the FAQ section and you will not have to waste your time asking questions.

 

Due to the congestion of communication channels with a huge influx of requests and orders, there may be time delays several weeks. We ask for your patience. 

 

info-green-icon.png RECOMMENDATION: read the latest Vestax Megastore messages in the NEWSREEL section.

infoidea T!P: save your time, the all answers can be quickly found in the FAQ section.

info-txt-icon.pngINFO: Here are the answers to most of your questions - FAQ.

 

Apendix »

If you want to contact us directly, you need to use the forms provided! Otherwise, we can't guarantee that your query will be sent to the right place and we will not be able to answer you.

info-blue-icon.pngNOT!CE: Due to the current overload, the processing time can be up to 1 week.

 

CUSTOMER SUPPORT

The fastest and the most reliable way to join us. Did not find the answer to your question in the answer center of the FAQ? Two heads are better than one. Together we find the answer, do not be afraid to ask. Ask for your order, price, or ordering options. Ask Customer Support.

 

HELPDESK SUPPORT

Get help installing hardware and software, launching a new product, older or discontinued product or upgrading selected products. If you need technical assistance with your Vestax product, go to the FAQ section. This is a prepaid service, using the Helpdesk form.

 

SERVICE CENTER

If you have any questions regarding the after-warranty service or warranty repair of your Vestax device, ordering repair or shipping the goods for complaint,  contact the Vestax Service Center. Contact our Service Center Vestax.

 

ADMINISTRATION

Did you find a bug on our site? We're so sorry. If you have found a bug in our e-shop, a broken link, incorrect product description or inaccurate data, missing price or incorrect HTML page or component behavior, please send short message via Report for head webmaster.

 

B2C SALES SUPPORT

Do you need to deal with business or contact the operating department, in case administrative and operational matters? In such cases, please contact our B2C business and marketing support lines. This service is reserved for registered customers. Using the B2C Sales Sup. form.

 

HELPDESK LINE

Do you need technical advice, do you need a technical consultation, or do you have a specific technical query about your product? If you are a registered customer with a Vestax PFA card, use the Direct Helpdesk technical support telephone line. Contacts can be form here.